If you paid by Store Credit, the refund will reflect instantly. If you paid by Credit Card, the refund will reflect up to 5-7 business days from the date of approval. If you paid by PayPal, the refund will reflect up to 2 business days from the date of approval. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We warranty all our products ourselves-please see our
In the event there is a defect please do not send your purchase back to the manufacturer. Please also email a detailed description with the reason for your return and attach pictures where necessary. Return shipping charges for items not specifically covered under warranty* coverage or otherwise damaged or defective will be deducted from any refunds given. Inked / Used Pen (except for Warranty Reasons) Pens bought from Clearance Sale, or any Buy One Get One promo It must also be in the original packaging with all the original warranty cards and any accessories that it came with. To be eligible for a return, your item must be unused / un-inked and in the same condition that you received it. Please see exceptions on our Policy Page. If 14 days have gone by since your purchase, unfortunately, we can not offer you a refund or exchange. Our policy lasts 14 days from the date of order. We strongly advise that you read the below to ensure that your return request is approved. To start a return please visit our RETURN PORTAL. The pen refill cartridges fit all Rollerball and Fineliner Pens by Montblanc, except for the LeGrand Rollerball and Heritage Collection capless Rollerball. The ink is quick-drying to prevent smearing for an elegant and neat look on paper. The tip does not scrape and is perfect for writing on precious paper. The medium tip of the cartridge presents a fluid navy blue line and glides swiftly across the paper without resistance. Royal Blue color represents respectability and intriguing creations, perfect for executive business, drawing, writing inspirational stories and drafting documents. Nightfire Red presents a bold fluid red-orange color.Ĭhestnut brown color represents autumnal harmony and wonderful creations - perfect for journaling, drawing, taking notes in class and writing inspirational stories The Pacific Blue color stands for respectability and intriguing creations - perfect for executive business, drawing, writing down inspirational stories, and drafting documents. The Pacific Blue color creates intensity and mesmerization on paper for a sophisticated look. The tip does not scrape and the ink does not smear to support elegant and neat handwriting with finesse. The rollerball refills by Montblanc impress with an especially smooth writing experience that is perfectly in line with the brand's refined crafts.